IMPORTANT CURRENT SHIPPING INFORMATION
To receive your shipment before Christmas we recommend getting your order in by Friday, December 11th. All parcel carriers are experiencing delays due to high volumes/COVID so we are trying to give customers the best chance of having their orders arrive on time.
Rush / Courier options may be available at an extra cost, depending on location. Contact us for more information.
Local Pickup is now available in Vancouver, BC at no extra charge. Select this option at checkout and your confirmation email will provide all the details.
Please note that many parcel carriers are not guaranteeing specific day delivery and as a result, we cannot guarantee arrival time for those services by Dec 25th for the 2020 holiday season. Carriers have experienced extensive & wide-ranging delays in 2020.
We have also noticed that tracking is taking longer to update once it leaves our facility. Rest assured that your package was shipped when you received a notification, but parcel carriers are taking much longer to scan items to their next destination so you may experience a slight delay on updates after your item has left our facility.
SHIPMENTS OUTSIDE OF THE NORTH AMERICA:
Due to variations in postal services outside of North America, we are unable to guarantee arrival dates for international shipments. Please order as early as possible.
Questions about your order? Contact us.